Hipstr Privacy Policy

To Whom This Policy Applies

This Policy applies only to websites operated by Hipstr Inc (collectively, “Site”). This Policy does not apply to affiliated entities of Hipstr Inc or to third parties.

In addition to our own websites and services, Hipstr provides technology that powers branded digital experiences, event registrations, kiosks, QR code activations, and other experiential marketing programs on behalf of Participating Brands (“Participating Brands”). When you interact with one of these experiences, Hipstr may collect, process, and store Personal Information solely as a service provider to the Participating Brand in accordance with our agreements with that Participating Brand and this Privacy Policy.

The Personal Information We Collect

Hipstr collects Personal Information in a variety of ways when you interact with our Site, Services, or Hipstr-powered experiences. “Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.

Depending on how you interact with Hipstr or a Participating Brand, we may collect information that you voluntarily provide, information collected automatically through your use of our Services, and information provided by Participating Brands or other authorized third parties.

Examples of Personal Information we may collect include:

• Contact information, such as your name, email address, mobile phone number, and mailing address.
• Event participation information, including event registrations, survey responses, preferences, and user submissions.
• Media and content you create or submit, including photographs, videos, GIFs, AI-generated media, and other digital content.
• Communications preferences, including your consent to receive email or SMS communications and your marketing preferences.
• Device and usage information, such as your IP address, browser type, operating system, device identifiers, pages visited, referring websites, interaction data, and other analytics information collected through cookies and similar technologies.
• Any other information you voluntarily provide when using our Services or participating in Hipstr-powered experiences.

We use this information to provide and improve our Services, administer events and branded experiences, deliver requested media and communications, respond to inquiries, provide customer support, measure platform performance, comply with legal obligations, and for the other purposes described in this Privacy Policy.

Personal Information Processed on Behalf of Participating Brands

Hipstr provides technology that powers digital experiences, event registrations, QR code activations, photo experiences, kiosks, surveys, and other experiential marketing programs on behalf of Participating Brands (“Participating Brands”).

When you participate in one of these experiences, Hipstr may collect and process Personal Information solely as a service provider or technology provider to the Participating Brand. The Participating Brand determines the purpose for which your Personal Information is collected and how it will be used, while Hipstr processes such information only as necessary to provide the requested services and in accordance with our agreements with the Participating Brand.

If you wish to exercise privacy rights relating to Personal Information collected during a Participating Brand's experience, you should contact that Participating Brand directly. Where appropriate, Hipstr will reasonably assist Participating Brands in responding to applicable privacy requests.

Uses of Personal Information

Hipstr uses Personal Information for a variety of business and operational purposes, including to:

• Provide, operate, maintain, and improve our Services.
• Administer event registrations, surveys, contests, promotions, and Hipstr-powered experiences.
• Deliver photographs, videos, AI-generated media, digital content, and other materials you request or create through the Services.
• Send transactional communications, customer support messages, event updates, and, where you have provided your consent, marketing communications by email, SMS, or other channels.
• Facilitate communications on behalf of Participating Brands in connection with experiences for which you have opted in.
• Personalize your experience and improve the functionality, security, and performance of our Services.
• Analyze usage trends, measure engagement, generate analytics, and improve our products and services.
• Detect, investigate, and prevent fraud, abuse, security incidents, and other unauthorized activity.
• Comply with applicable legal obligations, enforce our agreements, and protect the rights, safety, and security of Hipstr, Participating Brands, and users.

You may update your communication preferences or withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions included in our emails, replying STOP to SMS messages, or contacting us using the information provided in this Privacy Policy.

If you wish to request access to, correction of, or deletion of your Personal Information, or otherwise exercise any applicable privacy rights, please contact us using the contact information provided in this Privacy Policy. Where Hipstr processes Personal Information on behalf of a Participating Brand, we may direct your request to the applicable Participating Brand or assist them in responding to your request, as appropriate.

Where required by applicable law, Hipstr processes Personal Information based on one or more legal grounds, including your consent, the performance of a contract, compliance with legal obligations, and Hipstr's legitimate business interests.

Marketing Communications

Where you have provided your consent, Hipstr or the Participating Brand may contact you by email, SMS, or other communication channels regarding promotions, events, surveys, exclusive experiences, product announcements, or other marketing communications.

You may withdraw your consent at any time by following the unsubscribe instructions included in email communications or by replying STOP to SMS messages.

SMS & Mobile Communications

If you choose to opt in to receive SMS or MMS messages through a Hipstr-powered experience, you expressly consent to receive recurring marketing and informational text messages from the applicable Participating Brand. Message frequency varies depending on the program or promotion in which you enroll. Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided in this Privacy Policy.

Your consent to receive text messages is not a condition of purchasing any goods or services.

Use of Cookies

Hipstr and its service providers use cookies, pixels, web beacons, and similar technologies to operate the Services, analyze usage, improve functionality, personalize user experiences, measure the effectiveness of marketing campaigns, and help protect the security of our Services.

These technologies may automatically collect certain information about your device and your interactions with the Services, including your IP address, browser type, operating system, device identifiers, pages visited, referring websites, and other usage and analytics information. This information helps us better understand how our Services are used, improve the user experience, and maintain the performance and security of our platform.

Most web browsers allow you to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features of the Services.

Sharing Your Personal Information With Others

Hipstr Inc will not use or share your Personal Information in ways unrelated to the uses described above unless we provide you with prior notice and give you an opportunity to change your usage preferences. Unless you give us prior consent or make a specific request, Hipstr Inc will not trade, sell, or share your Personal Information with any person or entity other than appropriate authorized individuals within Hipstr Inc and its subsidiaries, affiliates, and representatives, unless required by law or as disclosed to you before the information is collected.

Mobile Information Privacy

Mobile phone numbers collected through Hipstr-powered experiences are used only for the purposes disclosed at the time of collection.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Hipstr may share mobile information with service providers that assist in delivering text messaging services, analytics, customer support, or other operational functions solely as necessary to provide the requested services and subject to appropriate confidentiality obligations.

Service Providers

Hipstr engages trusted third-party service providers to support the operation of our platform and Services, including cloud hosting providers, analytics providers, messaging and email delivery providers, AI service providers, payment processors, customer support providers, media processing providers, and other vendors necessary to operate, secure, maintain, and improve our Services.

These service providers are authorized to process Personal Information only as necessary to perform services on Hipstr's behalf and are contractually obligated to safeguard such information and use it only for the purposes for which it was provided.

How You Can Control the Use of Your Personal Information

To modify your Personal Information, contact us at operations@bookhipstr.com. We will make every effort to respond to your requests in a timely manner.

If you have already submitted Personal Information to Hipstr Inc or given permission for Personal Information to be submitted, posted, uploaded, or published, you may opt-out of Hipstr Inc's future use of that information by sending a specific email request to operations@bookhipstr.com. Upon receiving and verifying your request to the best of our ability, we will delete your Personal Information from our records.

There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. If you have any question about the genuineness of an email you receive that appears to be from Hipstr Inc, contact us at operations@bookhipstr.com and do not furnish Personal Information in response to the email.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, deletion of, or restriction of certain Personal Information maintained by Hipstr.

Where Hipstr processes Personal Information on behalf of a Participating Brand, requests relating to that information should generally be directed to the Participating Brand. Hipstr will reasonably assist Participating Brands in responding to applicable privacy requests where appropriate.

Data Retention

Hipstr retains Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and support legitimate business operations.

When Hipstr processes Personal Information on behalf of a Participating Brand, we retain such information in accordance with our agreements with that Participating Brand and applicable law.

Security of Your Information

The security of your Personal Information is very important to us. We use technical and managerial procedures appropriate to protect your Personal Information and prevent its disclosure outside Hipstr Inc and those service professionals with whom we do business. Only those authorized by Hipstr Inc or you will be granted access to your Personal Information.

In addition to careful consideration about what information you share and whom you share it with, we recommend that everyone develop good security habits. These include protecting and regularly changing your password, using computer virus protection, logging off when you finish using your computer, and considering the use of file or email encryption programs.

Children's Privacy

The Federal Trade Commission has established rules for website operators to make sure that children's privacy is protected while they're online. These rules, which went into effect on April 21, 2000, are part of the 1998 Children's Online Privacy Protection Act (“COPPA”) and Hipstr operates its Site in compliance with COPPA. For more detailed information on COPPA, please visit: http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

Enforcement of Policies or Consumer Concerns

If you believe Hipstr has not adhered to these practices or if you have any concerns related to the privacy of your Personal Information, please notify us by e-mail at operations@bookhipstr.com or write us at:

We will make every effort to investigate and correct the problem promptly.

Changes to This Privacy Policy

Hipstr Inc may modify or amend this Policy from time to time. Please check back regularly for updates.

Links to Other Sites

We provide links to affiliated entities, and on occasion to other sites we think you may enjoy. These sites operate independently of Hipstr Inc and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.

Consent to Transfer

Hipstr Inc is operated in Florida, United States. Please be aware that any information you provide to us will be transferred to Florida, United States. By using this Site and/or providing us with your Personal Information through this Site, you consent to this transfer.

Updates to This Policy

We will update this Policy from time to time to reflect changes in our business. If we change how we use your Personal Information or the purposes or entities for and to which we disclose your Personal Information we will post the policy change notification on the Site.

Our current Privacy and Security Policy was last updated Jun 26, 2026.